Navigating a surprising pandemic side effect: AI whiplash | MIT Technology Review

Businesses used every resource at their fingertips, including AI, to solve difficulties and serve customers securely and efficiently as the pandemic wreaked havoc on the world last year. While some companies have had some success with AI, extending AI to the corporate level is more difficult. While each company will require its own strategy to rebound from AI whiplash and maximize its AI investment, a holistic strategy is required. Specifically, the plan should include a strategic investment in data, having the right talent, a long-term AI strategy guided by the business, employee upscaling, and a commitment to ethical and unbiased use of AI.

Source: https://www.technologyreview.com/2021/06/21/1026580/navigating-a-surprising-pandemic-side-effect-ai-whiplash/